Privacy Policy

01Introduction & Scope

ji88 is an online entertainment platform offering casino games, live dealer experiences, and sports betting services — including PSL cricket betting and international sporting markets — to players based in Pakistan. As part of delivering these services, ji88 necessarily processes certain personal data about you.

This Policy applies to all personal data collected and processed by ji88 in connection with the ji88.blog platform, regardless of the channel through which you interact with us — whether via our website, mobile browser, customer support channels, or marketing communications. It does not apply to third-party websites or services that may be linked from the ji88 platform.

02Data We Collect

ji88 collects personal data through several channels depending on how you interact with the platform. The categories of data we collect include the following:

2.1 Registration Data

When you create a ji88 account, we collect:

• Full legal name (as per your CNIC)
• Date of birth (for age verification — you must be 21 or older)
• Pakistani mobile number (used for account verification and two-factor authentication)
• Email address
• Residential address in Pakistan
• Preferred username and account password (stored in hashed form only)

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering standards and international gaming regulation requirements, ji88 collects:

• Copy of your Pakistani CNIC (front and back) or valid Pakistani passport
• Proof of address documentation (utility bill, bank statement, or similar official document)
• Where required: source of funds documentation or supplementary identification
• Selfie photograph for identity matching, where required by our KYC provider

2.3 Financial Transaction Data

ji88 records all deposit and withdrawal transactions, including:

• JazzCash or EasyPaisa account numbers associated with your transactions
• HBL, UBL, or Meezan Bank account details used for bank transfers
• Transaction amounts, dates, and reference numbers
• Transaction history for the lifetime of your ji88 account

2.4 Gaming Activity Data

We maintain records of all gaming activity on your ji88 account, including game sessions, bet amounts, outcomes, bonus usage, and session durations. This data is used for account administration, dispute resolution, responsible gaming monitoring, and fraud prevention.

2.5 Technical & Device Data

When you access ji88.blog, our servers automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and navigation patterns within the platform
• Cookie identifiers (see Section 6)

2.6 Communications Data

If you contact ji88 customer support via live chat or email, we retain records of those communications — including chat transcripts and email exchanges — for quality assurance, training, and dispute resolution purposes.

03How We Use Your Data

ji88 uses your personal data for the following specific purposes:

ji88 does not use personal data to build profiles for sale to third-party advertisers. We do not engage in automated individual decision-making that produces legal or similarly significant effects without human review.

04Legal Basis for Processing

ji88 processes your personal data on one or more of the following legal bases depending on the purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations under the ji88 Terms & Conditions — including account management, payment processing, and game service delivery.
• Legal Obligation: Processing required to comply with applicable anti-money laundering, KYC, responsible gaming, and regulatory reporting obligations.
• Legitimate Interest: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving our services — where these interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies — where you have provided clear, freely given, and withdrawable consent.

05Data Sharing

ji88 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes. We share your data only in the following limited circumstances:

5.1 Service Providers

ji88 engages carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include:

• KYC Verification Providers: To conduct identity verification using your CNIC and selfie data
• Payment Processors: JazzCash, EasyPaisa, and banking partners who process your deposit and withdrawal transactions
• Game Software Providers: Who operate the casino game engines and random number generation systems on the platform
• Fraud Prevention Tools: Third-party security vendors who assist with real-time fraud detection and account protection
• Customer Support Platforms: Live chat and email management systems used to handle support queries

5.2 Legal & Regulatory Disclosure

ji88 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by applicable law, court order, or valid legal process. In such cases, ji88 will disclose only the minimum data necessary to satisfy the legal requirement.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ji88's business assets, your personal data may be transferred as part of that transaction. You will be notified via email prior to your data becoming subject to a materially different privacy policy as a result of such a transfer.

06Cookies & Tracking Technologies

ji88.blog uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse traffic, and deliver a consistent user experience. The following categories of cookies are in use on the ji88 platform:

You can manage your cookie preferences at any time through your browser's settings. Note that disabling essential cookies will impair your ability to log in and use the ji88 platform. ji88 does not use third-party advertising cookies or cross-site tracking technologies.

07Data Retention

ji88 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy, subject to the following specific retention periods:

• Active Account Data: Retained for the duration of your account and for a period of five years following permanent account closure
• KYC Documents: Retained for a minimum of five years from the date of verification, in accordance with standard anti-money laundering record-keeping requirements
• Financial Transaction Records: Retained for five years from the date of each transaction
• Customer Support Communications: Retained for three years from the date of the final communication in each support thread
• Gaming Activity Logs: Retained for five years from the date of account closure for dispute resolution and regulatory audit purposes
• Marketing Consent Records: Retained for three years following withdrawal of consent
• Technical & Device Data: Retained for 12 months on a rolling basis

Upon expiry of the applicable retention period, ji88 will securely delete or anonymise your personal data so that it can no longer be associated with your identity.

08Data Security

ji88 implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal data from unauthorised access, loss, destruction, or disclosure. Our security infrastructure includes:

• Encryption: All personal data is encrypted at rest using AES-256 and in transit using TLS 1.3 or higher
• Access Controls: Strict role-based access controls ensure that only authorised ji88 personnel with a documented business need can access player data
• Two-Factor Authentication: ji88 accounts support SMS-based two-factor authentication for additional login security
• Intrusion Detection: Real-time monitoring systems flag anomalous account activity for investigation
• Regular Security Audits: The ji88 platform undergoes regular penetration testing and security assessments by independent third-party security professionals
• Breach Response: In the event of a confirmed data breach affecting your personal data, ji88 will notify affected players within 72 hours of becoming aware of the incident

09Your Rights

As a ji88 player whose personal data is processed by the platform, you hold the following rights. To exercise any of these rights, please contact [email protected] with your registered email address and a description of your request. ji88 will respond within 30 calendar days.

10Children's Privacy

ji88 is strictly for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are under 21, you must not register on ji88.blog or use any ji88 services.

All ji88 accounts are subject to mandatory CNIC-based KYC verification that confirms the account holder's age. If ji88 discovers that an account has been registered by a person under the age of 21, that account will be immediately suspended, all gaming activity voided, and any remaining balance returned to the deposit source after a review period.

11Marketing Communications

ji88 may send you promotional emails, SMS messages, and in-platform notifications about new games, bonus offers, PSL betting markets, and platform updates — but only if you have provided explicit consent to receive marketing communications.

11.1 Consent & Opt-In

During registration, you are given the option to opt in to ji88 marketing communications. If you choose to opt in, we will use your email address and mobile number to send you promotional content. You are free to withdraw consent at any time without penalty or loss of account privileges.

11.2 Opt-Out & Unsubscribe

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any ji88 promotional email
• Replying STOP to any ji88 marketing SMS
• Updating your communication preferences in the Account Settings section of your ji88 dashboard
• Contacting [email protected] with an unsubscribe request

Opting out of marketing communications does not affect transactional or service-related messages, such as account verification emails, withdrawal confirmations, or responsible gaming notifications, which are necessary for the operation of your ji88 account and cannot be opted out of.

12Cross-Border Data Transfers

ji88 processes personal data primarily within servers located in secure data centres. In certain cases, personal data may be transferred to service providers located outside of Pakistan — for example, KYC verification providers or payment gateways that operate internationally.

Where ji88 transfers personal data outside of Pakistan, we ensure that appropriate safeguards are in place, including:

• Standard contractual clauses that impose equivalent data protection obligations on the recipient
• Verification that the recipient is subject to data protection laws that provide an adequate level of protection
• Technical measures such as encryption in transit and at rest

You may request further information about the specific safeguards in place for cross-border transfers by contacting [email protected].

13Changes to This Privacy Policy

ji88 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. Material amendments will be notified to registered players via email or through a prominent notice on the ji88 platform.

The "Last Updated" date at the top of this document reflects the date of the most recent amendment. Your continued use of the ji88 platform after any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the ji88 platform and may request account closure.

14Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ji88 processes your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 from any logged-in ji88 account
• Website: ji88.blog

All data protection enquiries are handled by ji88's Data Privacy Team and will receive a response within 30 calendar days. For urgent data breach or unauthorised access concerns, please mark your communication as "Urgent — Data Security" to expedite review.